Shipping information
From a Nigerian maker to your door.
EKO brings product, packaging, route, and tracking into one clear delivery journey.
The delivery journey
Four handoffs. One order view.
- 01
Vendor confirms
The vendor checks availability, prepares your items, and confirms the order.
- 02
Package is prepared
Items are packed for the selected route, with any required handling information.
- 03
Carrier takes over
Your dispatch email includes tracking once the shipment enters the carrier network.
- 04
Delivered to you
Follow each checkpoint until the package arrives at your delivery address.
Before you buy
Some products need special handling.
Route eligibility is checked as part of the shopping and checkout flow, so unsupported items are caught before dispatch.
Compare delivery options- ✓Product eligibility depends on the destination country and the item category.
- ✓Liquids, fresh produce, and organic ingredients may have route restrictions.
- ✓Customs duties and import taxes are confirmed according to the selected service.
- ✓Made-to-order products may need extra preparation time before dispatch.